Refund policy

RETURNS POLICY

If the goods you receive are faulty please return them to us in their original condition within seven days and we will either repair or replace them, or refund the cost of the goods. If the goods you receive are not what you ordered, please return them to us in their original condition within seven days and we will either replace them with the goods you ordered, or refund the cost of the goods and carriage.

In addition to the above, you may in most cases return any goods within seven working days of receipt without giving any reason. Postage in these instances is non-refundable and the goods must be in their original condition.

Please call us before returning any goods.

If you choose to return any goods you must ensure that the goods are properly packaged and sent at your cost by a secure carrier. It is your responsibility to take reasonable care to ensure that they reach us undamaged.

If you do not pay for the cost of return then we may deduct the cost of retrieving the goods from any refund due to you in respect of the order. We recommend that you use a recorded delivery service for all returns, with appropriate insurance to cover the value of the items being returned.

If a refund is due to you it will be made as soon as possible within 30 days.