Legal notice

Governing Law

All Web Site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web Site are copyright Hayes Music Ltd, or their content and technology providers. All rights reserved. Use of materials on this Web Site without the prior written permission of Hayes Music Ltd is strictly prohibited.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, HAYES MUSIC LTD IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS WEB SITE OR ITS CONTENTS INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, HAYES MUSIC LTD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.

Price, specification and availability information is subject to change without notice.

Except as specifically stated on this Web Site, to the fullest extent permitted at law, neither Hayes Music Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web Site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Hayes Music
Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Hayes Music Ltd, its affiliates, directors, employees or other representatives.

 

GUARANTEE

New instruments are covered by the manufacturer's warranty for one year from the date of purchase. Each instrument is carefully checked by our technicians, prior to despatch, to ensure it reaches the customer in perfect condition.

If goods become defective under warranty, Hayes Music Limited will remedy the problem by either repair, or if deemed necessary, by replacement of the goods within a reasonable period of time.

If goods become defective within fourteen days of receipt, and under warranty conditions, Hayes Music will either collect the goods from the original delivery address (UK Mainland only) or refund reasonable and agreed costs incurred by the customer in the return carriage of the goods (UK Mainland only).

If goods become defective after fourteen days of receipt, it is the customer's responsibility for the return and all shipping costs of the faulty goods.

Hayes Music will not accept warranty claims via a third party.

Please note that it is the responsibility of the customer to ensure that all items are properly and securely packaged before return.

Statutory Rights

Nothing in these Terms and Conditions shall affect your statutory rights under the law of England.